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Accessibility Statement

Last Updated: July 10, 2025

1. Our Commitment

At Alterra Solutions, we believe in equal opportunities in the digital world. We are committed to making our website, www.alterra-solutions.com, accessible so that everyone — regardless of their circumstances or impairments — can use it comfortably, access information, and contact us without barriers.

Providing an inclusive digital experience for all users is one of our core priorities.

2. Our Approach and Objectives

We design and continuously improve our website by taking as reference the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, developed by the World Wide Web Consortium (W3C).

Our goal is for our website to adhere to the following key principles:

Perceivable:

Content should be presented in ways that all users can perceive (e.g., alternative text for images).

Operable:

Site functions and navigation should be usable through different input methods, such as the keyboard.

Understandable:

Content and the way the site works should be clear and easy to understand.

Robust:

The site should work consistently across different platforms and devices, including when used with assistive technologies (such as screen readers).

3. Current Status and Continuous Improvement

We recognise that accessibility is not a one-time task but an ongoing process. We regularly review our website and actively work on improvements in areas such as keyboard navigation, colour contrast, heading structure and form labels to enhance the user experience.

We are also aware that there may still be shortcomings, and we are committed to addressing them systematically over time.

4. Feedback and Contact (Help Us Improve)

Your feedback is vital to us in this process. If you encounter any accessibility barriers while browsing our site, or if you have suggestions for improvement, please do not hesitate to contact us.

E-mail: info@alterra-solutions.com

To help us assist you more effectively, it is very useful if you can include the following information in your message:

  • The web address (URL) of the page where you experienced the issue
  • A detailed description of the problem you encountered
  • The device, operating system and browser you are using
  • If applicable, the name of any assistive technology you are using (e.g. JAWS, NVDA, VoiceOver)

We aim to respond to all feedback within 5 business days at the latest.

At Alterra Solutions, we reaffirm our commitment to building a more accessible digital future for everyone.